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Community
English (US)
English (US)
日本語
한국어
BRIXITY HELP & SUPPORT
Choose a topic
Choose a topic
What Is Creator Membership?
I can't install the game.
Why can't I update the game?
I can't connect to the game. What do I do?
My game crashes. (iOS)
My game crashes. (Android)
The game keeps stuttering during play.
See all 8 articles
What is DevPlay?
I lost my DevPlay account password.
How can I log in with a different account?
How can I link my account on a different device?
Will my game progress be saved even after I delete the game app?
Can I delete my game account?
See all 7 articles
Where can I check my purchase records?
I didn't get an item I purchased!
I can't buy anything. (Purchase Error)
Rules on in-app purchases and cancellations
I accidentally used an item, can I get it back?
I closed the game while making a purchase. Was my purchase cancelled?
See all 7 articles
My child made an in-app purchase. Can I get a refund?
Who processes in-app purchases?
I'd like to avoid unwanted purchases.
I have received a receipt for a purchase I never made. Was my account hacked? What should I do?
For parents: how to contact Devsisters
On BRIXITY's age restrictions and policy
How do I report a bug?